Privacy Policy

1. Information we collect

Depending on how you use the site, we may collect your name, phone or WhatsApp number, event type, event date, venue or location, budget range, service selections, rental selections, messages, delivery address, city, district, payment preference, order items and order or quotation references, booking confirmation details, booking terms acceptance records and acceptance timestamps.

The site may also store limited information in your browser, such as shopping-cart contents, so your cart can continue to work between page visits.

We use Google Analytics to understand website usage. It may collect information such as page views, interactions, device and browser details, approximate location and similar usage data through cookies or related technologies.

2. How we use information

• Prepare and respond to quotation requests.
• Process and confirm orders and event-service requests.
• Contact you about availability, delivery, setup, payment or booking details.
• Allow customers to securely track an order or quotation using a reference and matching phone number.
• Operate, secure and improve the website and business workflow.
• Measure website traffic and usage trends through Google Analytics.

3. Sharing and service providers

We do not sell customer information. Information may be handled by service providers that are necessary to operate the website, authentication, hosting or communications. If you choose a WhatsApp link, your interaction with WhatsApp is also subject to WhatsApp's own terms and privacy practices.

4. Payment information

Smarty Party Creations does not store card numbers on this website. Current checkout options may include bank transfer or confirmation directly with Smarty Party Creations. If a hosted payment provider is introduced later, payment-card information should be handled by that provider rather than stored by this website.

5. Security and retention

We use reasonable technical and access controls designed to protect customer and admin information. We keep information only as long as reasonably necessary for the purposes described above, business records, dispute handling, security and applicable legal obligations.

6. Your choices

You may contact us to ask about information you submitted, request a correction, or request deletion where appropriate and legally permitted. Some records may need to be retained for legitimate business or legal reasons.

7. Children

Our services may be used for children's events, but the website is intended for adults arranging events and purchases. We do not knowingly ask children to submit personal information directly.

8. Updates

We may update this policy as the website, services or legal requirements change. The latest version will be posted on this page with an updated date.